Thanks for the Feedback: The Science and Art of Receiving Feedback Well
Douglas Stone and Sheila Heen
February 19, 2021
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We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it.


